PRIVACY POLICY

At Reliant Tech Pros, we are committed to protecting your privacy and the confidentiality of your personal and business information. This privacy policy outlines how we collect, use, store, and protect your information when you use our services.​

Effective July 13, 2025

1. Information We Collect

We may collect the following types of information, but not limited to:

  • Personal Information: Name, email address, phone number, and address.

  • Business Information: Company name, social media pages, branding content.

  • Technical Information: Device information, operating systems, IP addresses.

  • Service Information: Details about the services we provide to you (tech support, design work, social media management, etc.)​

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Respond to inquiries and provide customer support.

  • Send updates about appointments, projects, or services.

  • Deliver invoices or payment-related information.

  • Customize your experience and deliver marketing (only with your consent).​

3. Sharing of Information

We do not sell or share your information with third parties except:

  • When required by law.

  • To trusted service providers who help us deliver our services (e.g., email, cloud storage), under strict confidentiality agreements.

  • With your explicit permission (e.g., to post a testimonial or portfolio sample).​

4. Data Security

We take appropriate measures to protect your information using secure technologies and practices. This includes password protection, secure cloud services, and limiting access to only those who need it.

5. Your Rights

You have the right to:

  • Request access to your information.

  • Ask us to correct or delete your data.

  • Opt out of non-essential communications at any time.

To exercise these rights, contact us at support@relianttechpros.com.​

6. Data Retention

We retain personal and project data only as long as necessary to provide services and comply with legal requirements. You may request deletion at any time.​

7. Updates to This Policy

We may update this privacy policy from time to time. Updates will be posted on our website with a new effective date.

8. Contact Us

If you have questions or concerns about this policy, please contact:

📧 support@relianttechpros.com

📍 Based in Oshkosh, WI